Improving the Passenger Experience
Heathrow is a world class airport. We are focused on great service and affordability for our passengers. This is what drives our vision for the new facilities that expansion will bring.
World class facilities
Heathrow expansion is an opportunity for us to set a new benchmark for passenger experience.
As we expand, we are building an airport with facilities that respond to passengers’ needs both today and in the future. By considering how the latest technologies will shape the passenger journey of tomorrow, we will deliver an expanded airport that is not just world class by today’s standards, but anticipates the needs of the passengers of 2030 and beyond, all delivered in a sustainable and affordable way.