Go to content

Privacy Notice: Land Referencing

Updated: 25th May 2018

This privacy notice tells you what to expect when Heathrow Airport Ltd (Heathrow) collects personal information about you when conducting its land referencing activities as part of the Heathrow Expansion Programme. Heathrow is committed to protecting your personal information.

Whenever you provide such information we are legally obliged to use your information in line with all applicable laws concerning the protection of personal data, including the General Data Protection Regulation (GDPR).


What information will we collect about you?

When we collect personal information for the purpose of land referencing, we may collect the following information about you:

  1. Name/ trading name / company name;
  2. Home Address/ registered company address;
  3. Email address;
  4. Contact telephone number;
  5. Land interest/ownership status; and
  6. Any additional items of personal information which you provide to Heathrow as part of the land referencing activities

While the majority of the data we collect will be in hardcopy format, we may ask for your information to be confirmed using an online system. So, in addition to the information above, Heathrow may collect unique online identifiers such as IP addresses, which are numbers that uniquely identify a specific computer or other network device on the internet.For more information, see our section on ‘cookies’.


Why is Heathrow collecting information about me?

As part of the development consent process for the proposed expansion of the airport, we are required to identify and communicate with residents and businesses in and around the potential development area.

The lawful justification for collecting and using your personal data is that it is for the legitimate interest of completing the land refencing activities in order for Heathrow to comply with its obligations as set out within the Planning Act 2008.


How will Heathrow use the information it collects about me?

Your data will be processed by Heathrow staff and passed to trusted third- party suppliers, principally WSP UK Limited, programme client partners and administrative support organisations to process your data. We will keep your information within Heathrow and our trusted third parties except where disclosure is required by law, for example to government bodies and law enforcement agencies.

Your information, for the purpose of Land Referencing, is primarily processed in the UK. WSP UK Limited may transfer your data overseas to WSP Consultants India Svt Limited with the appropriate safeguards in place.
Your information will be retained in a secure environment and access to it will be restricted according to the ‘need to know’ principle.


How long will Heathrow keep my information?

Your information will be retained for a period of ten years following completion of the expansion of Heathrow at which point we will review the need to retain your information for the purpose of land referencing.


What rights do I have over my personal data?

Under the General Data Protection Regulation, you have the right to:

  1. Obtain a copy of the personal data we hold about you by making a subject access request;
  2. Ask us to correct any incorrect information we hold about you;
  3. Ask us to delete any of your personal information which we no longer have a legitimate reason for keeping;
  4. Restrict the processing of your information if you feel we are using it for a purpose other than for which it was originally collected;
  5. Object to the processing of your information where this is justified;
  6. Withdraw consent for the processing of your information where this is justified and we have no other legitimate grounds for processing it;


To exercise your rights please contact the Heathrow Data Protection Officer using the following contact details:

By email to: privacy@heathrow.com

By post to:
Privacy Requests
Office of the DPO
Heathrow Airport Ltd
The Compass Centre
Nelson Road
Hounslow, Middlesex


What if I find your response unsatisfactory?

Should you find our response unsatisfactory, you have the right to lodge a complaint with the supervisory authority – the Independent Commissioner’s Office (ICO). You can find more information on the ICO website at https://ico.org.uk/concerns/ regarding the complaints process.


Changes to this privacy notice

We will keep this privacy notice under regular review. At the start of this privacy notice we will tell you when it was last updated.