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Community

We want the community surrounding Heathrow to be a great place to live. Our proximity to London is a great advantage for flyers, but also means we are located close to many homes and local communities. We recognise that our local impact is significant, and we want to make sure it’s as positive as possible.

That’s part of the reason we’ve launched Heathrow 2.0 – our sustainability leadership strategy – and why we have set out ambitious goals to make the area around Heathrow an even greater place to live and work as we grow.

It’s also why we have committed to meeting and exceeding the Airports Commission’s conditions.

Reducing impacts and helping local communities thrive

We have been working to reduce our negative impact for many years. For example, Heathrow is one of the world’s leading airports in noise management: even though the number of flights has increased significantly since the 1970s, Heathrow’s noise footprint has continuously reduced.

Furthermore, thanks to technological improvements and improvements in public transport, monitoring stations in the immediate vicinity of Heathrow meet air quality standards.

While we recognise this progress, we also see the need for a step-change in how we improve local quality of life. Heathrow 2.0 is our plan for achieving this. It is grounded in the idea that we can only make a real difference by listening and talking to local people, and understanding their needs.

That will allow us to build the long-term productive relationships that help local communities thrive and improve quality of life for all.

Good, local jobs are also essential to people’s wellbeing, to strong, thriving communities and – of course – to the economy. As we look to the future of the UK economy, the more high quality jobs we can provide, the better.

Heathrow currently employs 76,000 people, 16,500 of whom live within five kilometres of the airport. Our Heathrow 2.0 strategy ensures this will continue, with a strong focus on enabling local people to work at the airport.

We know from previous stakeholder consultations just how important noise and air quality issues are, and these are priorities in our strategy. However, we also want to go beyond these key issues to support and enhance local communities in other ways, for example, by investing in community facilities, transport, jobs and skills, and green spaces.